Family owned · North Phoenix · Independent

Your insurance company is not your repair shop.

Airpark Auto Collision accepts all insurance and works with all insurance companies — but we don't have DRP contracts. Our customer is our client, not the insurance company.

Call Airpark · (602) 600-7825 My Car Is in an Impound Lot

Your Car. Your Choice. Your Advocate.

All

Insurance accepted

DRP contracts

OEM

Procedures followed

100%

Family owned

Just Been in an Accident?

Pick the one that sounds like your situation. Then call us — most of these get worse the longer they sit.

My car is in an impound lotStorage fees run daily. Don't wait for liability.Insurance is delaying my claimWhat to do while carriers argue about fault.I've just been in an accidentThe first decisions matter most. Here's the order.They say my car is a total lossUnderstand the number before you accept it.

We Accept Your Insurance. We Don't Work For Your Insurance Company.

We're happy to communicate with your insurance company, provide estimates, document damage, work through supplements and coordinate the repair. Whether you're with State Farm, GEICO, Progressive, Allstate, Farmers, USAA, Liberty Mutual, Nationwide, American Family or anyone else — we can work your claim.

What we don't have is a Direct Repair Program contract requiring us to participate in an insurance company's preferred repair network. That means nobody is measuring us on cycle time or average severity while your vehicle is in our shop.

Why Airpark What Is a DRP?

Technician inspecting a stripped vehicle body on a frame measuring rack at Airpark Auto Collision

The one-sentence version

"Airpark Auto Collision accepts all insurance and works with all insurance companies, but we remain independent from insurance-company DRP programs because our priority is the customer and the proper repair of their vehicle."

Damaged car being loaded onto a flatbed tow truck at an impound storage lot in Phoenix

What we're known for

Was Your Accident Vehicle Taken to an Impound Lot?

Storage fees keep accumulating, the vehicle keeps deteriorating, and nobody is in a hurry but you. Depending on the circumstances, we may be able to help get your vehicle out of impound and into a secure repair facility before it gets worse.

Removal from the impound facility
Secure storage at our shop
Thorough condition documentation
We talk to the insurance company

Call Airpark · (602) 600-7825 Read the Impound Guide

Repaired Properly — Not Just Made to Look Repaired

The cheapest estimate is not the best repair. Modern vehicles are engineered safety systems, and restoring one takes disassembly, measurement, correct parts and calibration.

ADAS radar sensor and calibration target set up in front of a vehicle in the repair bay

Structural Repair

Measured against factory specification and repaired to manufacturer procedure.

OEM & Parts Decisions

OEM, aftermarket or recycled — we explain the call and document why.

ADAS Calibration

Cameras and radar are aimed. After a repair they often need recalibration.

Paint & Refinishing

Matching sun-baked Arizona finishes takes more than a paint code.

Auto Body Repair

Dents, panels, bumpers — repaired or replaced based on the procedure.

Collision Repair

Full teardown, damage analysis, documentation and quality inspection.

North Phoenix, Deer Valley & the TSMC Corridor

We're on N 24th Ave near Deer Valley Airport, minutes from I-17 and Loop 101, in the middle of the fastest-growing part of the Valley. We serve North Phoenix, Deer Valley, the TSMC and North Phoenix employment corridor, Anthem, Cave Creek and North Scottsdale — including 85027, 85083, 85085 and 85086.

See Service Areas

Aerial view of North Phoenix at sunset with the freeway interchange and desert mountains

Visit the shop

22039 N 24th Ave Ste A
Phoenix, AZ 85027

Monday10 AM – 4 PM
Tuesday10 AM – 4 PM
Wednesday10 AM – 4 PM
Thursday10 AM – 4 PM
Friday10 AM – 3 PM
SaturdayClosed
SundayClosed

Get directions

The Accident Resource Center

See all guides

Accident Help

Just Been in an Accident? Here's What to Do Next.

Impound & Storage

Was Your Accident Vehicle Taken to an Impound Lot?

Insurance Education

Insurance Claims & Collision Repair — What Your Insurance Company Doesn't Always Explain

Insurance Education

What Is a Direct Repair Program (DRP)?

Your Rights

Can I Choose My Own Body Shop?

Total Loss

Insurance Says Your Car Is a Total Loss. Now What?

From the Blog

All articles

InsuranceMy Insurance Company Is Telling Me Where to Repair My Car. Do I Have To Go There?ImpoundMy Car Is Sitting in an Impound Lot After an Accident. What Should I Do?RepairsWhy Your Collision Repair Estimate Can Change After Teardown PartsOEM vs Aftermarket Parts: What Drivers Should Know

Straight Answers

Does my insurance company choose my body shop?

Generally, you have the right to choose the collision repair facility you want to use. Your insurance company may recommend one of its preferred repair facilities, but a recommendation is not necessarily the same thing as a requirement. Airpark Auto Collision is an independent collision repair facility that does not participate in insurance-company DRP programs. Call us before authorizing repairs if you are unsure what to do.

Do you accept my insurance?

Yes. Airpark Auto Collision accepts all insurance and works with all insurance companies. You do not need a particular carrier to bring your vehicle to us. What we don't have is a DRP contract with any insurer — our relationship is with the vehicle owner.

My car is in an impound lot after an accident. Can you help?

Depending on the circumstances, we may be able to help arrange removal of the vehicle from the impound facility, bring it to our secure North Phoenix shop, store it while the claim is addressed, and document its condition. Storage fees generally accrue daily, so call (602) 600-7825 immediately.

Where is Airpark Auto Collision located?

22039 N 24th Ave Ste A, Phoenix, AZ 85027, in the Deer Valley Airport area of North Phoenix. We serve North Phoenix, Deer Valley, the TSMC corridor, Anthem, Cave Creek and North Scottsdale.

Read the full FAQ

When you're in an accident, you need someone on your side.

Before you let an insurance company move your car, before you accept a total-loss offer, before you authorize a repair you don't understand — call us.

Call Airpark · (602) 600-7825 Get an Estimate