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Blog · Accident Help

What to Do After a Hit-and-Run in Phoenix

A hit-and-run removes the one thing most claims are built around: another driver's policy. That changes what you should do first.

Document immediately

  • File a police report. This matters more in a hit-and-run than in almost any other claim.
  • Photograph everything, including paint transfer and debris.
  • Look for cameras — businesses, doorbells, parking structures. Footage disappears fast.
  • Write down what you remember about the other vehicle while it's fresh.
  • Find witnesses before they leave.

Which coverage applies

Depending on your policy, uninsured motorist coverage or collision coverage may apply. This is policy-specific, so read yours or ask your carrier directly what applies to an unidentified driver.

Then choose your shop

Even with your own carrier handling it, you generally still choose where the vehicle is repaired. Call Airpark Auto Collision at (602) 600-7825.

Common Questions

Can I still get my car repaired after a hit-and-run?

Often yes, depending on your coverage. Uninsured motorist or collision coverage may apply when the other driver can't be identified. File a police report and document everything, then call a repair facility of your choosing.

Call Airpark Before You Make a Decision

If your insurance company is telling you where to take your car, your vehicle is sitting in an impound lot, or your claim is being delayed — call us first. We'll explain your options.