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Blog · Impound

Who Pays for Towing and Storage Fees After an Accident in Phoenix?

If your vehicle was towed from an accident scene in Phoenix, you are ultimately responsible for the storage fees, but your insurance policy or the at-fault driver's insurance should reimburse you depending on the circumstances.

Are Towing and Storage Fees Covered by Auto Insurance?

Yes, towing and storage fees are generally covered under your physical damage coverage (collision or comprehensive) if you were at fault, or by the other driver's liability insurance if they caused the accident. However, insurance companies only cover what they deem 'reasonable' storage times, meaning they will not pay for weeks of delay if you let the car sit. Because insurance policy terms and state laws vary, you should always review your specific policy documents to confirm your exact coverage details.

Why You Must Get Your Car Out of a Phoenix Impound Lot Immediately

You must move your vehicle quickly because Phoenix tow yards charge daily storage fees that escalate rapidly, often exceeding $50 to $100 per day. Insurance companies expect you to mitigate your damages, which means they will stop paying for storage once they deem you have had sufficient time to move the vehicle to a repair shop.

  • Daily storage rates in North Phoenix and Deer Valley can quickly accumulate to thousands of dollars if left unchecked.
  • Insurance adjusters will cap storage fee payouts if they determine you delayed the vehicle transfer unnecessarily.
  • Uncleared impound vehicles can eventually be sold at public auction by the tow company to satisfy the unpaid lien, leaving you without a vehicle.

How to Move Your Vehicle to an Independent Repair Shop

You can move your vehicle by instructing the tow yard or impound lot to release the car to the independent collision repair shop of your choice. At Airpark Auto Collision, we specialize in coordinating directly with local Phoenix tow yards to secure rapid releases, saving our clients from predatory storage fees and administrative headaches.

If your vehicle is currently sitting in a Phoenix tow lot accumulating daily storage fees, call Airpark Auto Collision immediately at (602) 600-7825. We will advocate on your behalf, coordinate the release, and arrange direct transport to our facility at 22039 N 24th Ave Ste A.

Who Pays if the Accident Was the Other Driver's Fault?

The at-fault driver's liability insurance is responsible for your towing and storage fees, but getting them to pay immediately can be difficult. Establishing fault and processing a third-party claim can take days or weeks, during which the impound yard will continue to charge you. To avoid mounting fees, it is often best to have your own insurance company pay the release fees upfront, or work with an independent shop like ours to coordinate the rescue and seek reimbursement from the at-fault carrier later.

Common Questions

Can I leave my car at the tow yard until the insurance claim is settled?

No, you should not leave your vehicle at the tow yard. You have a legal obligation to mitigate your damages, and insurance companies will generally refuse to pay for storage fees beyond a few days. Leaving the vehicle there will result in you paying the remaining balance out of pocket.

Does Airpark Auto Collision charge storage fees while my car is being repaired?

No, we do not charge storage fees while your vehicle is undergoing active structural repairs or ADAS calibration at our shop. If your car is ultimately declared a total loss, we work quickly with the insurance appraiser to process the paperwork and minimize any potential storage disputes.

What paperwork do I need to get my car out of a Phoenix impound lot?

You typically need a government-issued photo ID, proof of ownership (such as the vehicle registration or title), and proof of insurance. If the vehicle was impounded by law enforcement, you may also need to obtain a official police release form before the yard can legally transfer the car to our shop.

Call Airpark Before You Make a Decision

If your insurance company is telling you where to take your car, your vehicle is sitting in an impound lot, or your claim is being delayed — call us first. We'll explain your options.